Sterk leiderschap, heldere koers

Roland Barendrecht

With more than 20 years of experience in the international river cruise industry, I am a Chief Executive Officer leading large-scale hospitality and catering operations across Europe. As CEO of Quality River Catering (former Cruisinc), I oversee multi-vessel cruise hotel and catering operations, driving strategic growth, operational excellence, and continuous innovation across the fleet.

My career has progressed through senior leadership roles including Chief Operational Officer, Director of Hotel Operations, and Corporate Hotel Manager, giving me a strong foundation in both hands-on operations and executive strategy. This experience has enabled me to scale complex cruise operations while maintaining high service and quality standards.

I focus on developing innovative hospitality and culinary concepts, improving guest satisfaction, and building strong international teams. My leadership is centered on continuous improvement, people development, and creating efficient, resilient operational structures that support sustainable growth.

Fluent in Dutch, English, and German, I bring a multicultural leadership style shaped by decades in European river cruising, with a strong passion for elevating service quality and driving innovation in the industry.

Primus Perchtold

With more than 30 years of international experience in the cruise and hospitality industry, I have dedicated my career to driving operational excellence, developing high-performing teams, and creating exceptional guest experiences across both river and ocean cruise sectors. My professional journey has provided me with extensive expertise in hospitality leadership, culinary management, fleet operations, training and development, and strategic business growth.

Throughout my career, I have had the privilege of leading large-scale hospitality operations across Europe and Asia, working closely with diverse international teams and fostering a culture of excellence, innovation, and continuous improvement. I am passionate about developing operational standards that enhance both guest satisfaction and organizational performance while supporting the growth and success of the people I work with.

A strong advocate for innovation, sustainability, and professional development, I have successfully implemented training programs and operational initiatives that have strengthened service quality, improved efficiency, and supported long-term business objectives. My leadership philosophy is centered on collaboration, integrity, and the belief that exceptional teams are the foundation of exceptional hospitality experiences.

Kevin Harmsen

I have spent more than 20 years in the river cruise industry, dedicating my career to creating exceptional experiences for guests while leading diverse international teams across Europe’s waterways. Throughout my journey, I have been passionate about delivering outstanding service, maintaining the highest operational standards, and fostering a positive and professional onboard environment.

Beyond my professional life, I have a deep appreciation for travel, cultural exploration, and the unique experiences that come from connecting with people from different backgrounds. I am also fascinated by fine watches, craftsmanship, and modern art, interests that reflect my attention to detail, creativity, and appreciation for excellence. These passions continue to inspire my approach to hospitality, leadership, and the pursuit of memorable guest experiences.

Huib Hendrix

I am a hospitality professional with a Bachelor’s degree in Hospitality Management and more than 15 years of international experience across China, the United Arab Emirates, and Europe. Throughout my career, I have had the opportunity to work in diverse hospitality environments, developing a strong understanding of both operational excellence and financial management.

Working across different cultures and regions has strengthened my ability to adapt, communicate effectively, and lead multicultural teams toward shared goals. I am passionate about delivering exceptional guest experiences while ensuring efficient operations and sustainable business performance.

My leadership approach is built on collaboration, continuous improvement, and a commitment to developing talented teams. I enjoy working in dynamic international environments where I can combine strategic thinking with hands-on operational expertise to achieve outstanding results for guests, colleagues, and the organization.

Dennis Slootweg

With more than 30 years of experience in the culinary and hospitality industry, I have dedicated my career to delivering exceptional dining experiences and maintaining the highest standards of food quality and service. My journey began as an Apprentice Cook, where I developed a strong foundation in culinary arts, progressing to Sous Chef in 1999 and Head Chef in 2005.

My passion for hospitality and culinary excellence led me to a successful international career in river cruising, where I gained extensive experience managing diverse teams and complex food operations. In 2018, I was appointed Corporate Executive Chef, taking responsibility for culinary standards and innovation across the fleet. In 2025, I advanced to the role of Director of Food Operations, where I oversee culinary strategy, operational performance, and the continuous enhancement of the onboard dining experience.

I remain passionate about developing talented teams, embracing innovation, and creating memorable experiences for guests through exceptional cuisine and service. My focus has always been on combining operational excellence with creativity, ensuring the highest standards are consistently delivered across every aspect of food operations.

Georgiana Nicolae

With more than 12 years of experience in the river cruise and hospitality industry, I have built my career around supporting people, strengthening organizations, and developing HR strategies that drive operational excellence. As HR Director of Quality River Catering, I oversee human resources across our fleet and shore-based operations, ensuring that our people, processes, and culture support the company’s continued growth and success.

Having progressed from Assistant HR in 2013 to HR Director, I have gained extensive expertise in recruitment, crew management, crew planning, employee relations, payroll administration, talent development, organizational policy development, and legislative compliance within multicultural and fast-paced international environments. This journey has provided me with a deep understanding of the unique challenges and opportunities that define the river cruise industry.

My leadership approach combines strategic vision with hands-on operational support, enabling me to build effective HR structures while remaining closely connected to the needs of our crews, managers, and corporate colleagues. I believe that strong communication, integrity, adaptability, and teamwork are the foundations of exceptional service and sustainable organizational success.

Jorgen van den Berg

With more than 15 years of experience in river cruise hospitality, I have built my career through a combination of operational leadership, crew development, and a passion for continuous improvement. Starting as an Assistant Hotel Manager in 2003, I progressed to Hotel Manager in 2011, gaining extensive onboard experience in delivering exceptional guest service and leading multicultural teams.

In 2016, I was appointed Corporate Hotel Manager, where I was responsible for maintaining fleet-wide hospitality standards, supporting hotel operations, and driving performance across multiple vessels. Since 2018, I have served as Digital Training & Development Manager, focusing on the development of innovative digital learning solutions, effective onboarding programs, and continuous professional growth opportunities for our crews.

I am passionate about empowering people to succeed, embracing technology to enhance learning, and fostering a culture of development and excellence. By combining operational expertise with modern training approaches, I strive to ensure our teams are equipped to deliver outstanding experiences for both guests and colleagues throughout our fleet.

Michael Moonen

With extensive experience in professional kitchens and high-standard hospitality environments, I have built my career around a passion for food safety, quality, and operational excellence. Over the years, this passion has evolved into a true area of expertise through hands-on experience, specialist training, and continuous professional development.

My background combines practical culinary knowledge with a strong focus on health and safety, compliance, and guest satisfaction. I believe that exceptional hospitality begins with consistent standards, attention to detail, and a culture of accountability.

Known for my proactive approach, calm leadership style, and results-driven mindset, I am committed to creating safe, efficient, and high-performing hospitality environments. By combining operational discipline with a practical understanding of daily kitchen operations, I strive to support teams in delivering quality, consistency, and excellence at every level.